Terms of Service
Last revised: January 2026. These terms govern access to and use of the Oranevel website located at this domain, and the purchase of Oranevel nutritional food-supplements through any channel operated by Oranevel. By using this website, visitors accept these terms in full.
Definitions
In these Terms of Service, the following definitions apply:
The operator of this website, headquartered at Jl. Pattimura No. 78, 12110 Jakarta, Indonesia, reachable at [email protected].
All pages located at the domain where this document is hosted, including all subpages and linked resources.
Nutritional food-supplements formulated, produced, and distributed by Oranevel, as listed in the current product catalogue.
Any individual accessing this website or communicating with Oranevel through any channel referenced on this website.
Use of the Website
The content on this website is provided for informational purposes relating to the Oranevel product range, formulation methodology, and company background. Visitors are permitted to:
- Access and read all publicly available pages of the website.
- Submit enquiries through the contact form for the purposes described on the contact page.
- Share links to publicly available pages of the website.
Visitors may not:
- Reproduce, adapt, or redistribute the written content, photography, or technical documentation from this website without prior written consent from Oranevel.
- Use automated tools (scrapers, bots, crawlers beyond standard search engine indexing) to extract content from this website in bulk.
- Submit false, misleading, or fraudulent information through any contact or order channel.
- Attempt to gain unauthorised access to any part of the website or its underlying infrastructure.
Product Information and Supplement Classification
Oranevel products are nutritional food-supplements registered with the applicable local regulatory authority under food-supplement classification. Products meet compositional and labelling requirements for nutritional supplement categories.
Ingredient profiles in Oranevel supplements are selected based on published nutritional research and undergo independent batch verification for quality and labelling accuracy.
We recommend speaking with a qualified wellness or nutrition professional before introducing any supplement to your daily routine, particularly if you have specific dietary requirements.
Product descriptions on this website reflect the current formulation as of the most recent revision date. Oranevel reserves the right to update formulations, labelling, or availability with reasonable notice. Lot-specific records provide the authoritative reference for any specific batch.
Intellectual Property
All content on this website — including but not limited to written text, formulation descriptions, process documentation, photography, graphic design, and the Oranevel brand name — is the intellectual property of Oranevel or its respective rights holders.
Nothing on this website grants any licence or right to use Oranevel intellectual property without express written authorisation. Requests for use of Oranevel content may be directed to [email protected].
The Oranevel name and associated marks are not registered trademarks in all jurisdictions. Oranevel asserts common-law rights over these marks in jurisdictions where they are used in commerce.
Limitation of Liability
To the maximum extent permitted by applicable Indonesian law, Oranevel shall not be liable for:
- Indirect, incidental, or consequential losses arising from the use of this website or the purchase of Oranevel products.
- Any inaccuracy or incompleteness in the information provided on this website, where such information is provided in good faith based on the data available at the time of publication.
- Interruptions to website availability due to technical maintenance, infrastructure failures, or factors outside Oranevel's reasonable control.
- The content, practices, or policies of third-party websites linked from this site.
Nothing in these terms excludes liability for fraud, wilful misconduct, or for death or personal injury caused by Oranevel's negligence, where such exclusions are prohibited by law.
Ordering and Purchase Terms
Orders for Oranevel products are placed through the order channels specified in correspondence with the Jakarta office. No automated e-commerce checkout is available through this website. All orders are confirmed in writing by Oranevel before dispatch.
Prices are communicated in Indonesian Rupiah (IDR) or as otherwise agreed in writing. Prices are inclusive of applicable taxes unless stated otherwise. Oranevel reserves the right to amend prices with reasonable notice.
Returns are accepted for sealed, undamaged products within 14 calendar days of confirmed delivery, provided the original lot code is intact and the product has not been opened. Returns resulting from documented product quality issues are assessed individually and may result in replacement or refund at Oranevel's discretion.
Dispatch timelines are estimated at the time of order confirmation and are subject to production availability. Oranevel is not liable for delays attributable to logistics providers. All deliveries are accompanied by a dispatch note referencing the relevant lot code.
Governing Law and Dispute Resolution
These Terms of Service are governed by the laws of the Republic of Indonesia. Any dispute arising from or in connection with these terms, or the use of this website or purchase of Oranevel products, shall be subject to the exclusive jurisdiction of the courts of Jakarta, Indonesia, unless otherwise agreed in writing.
Before commencing formal proceedings, parties agree to attempt resolution by written correspondence through the Jakarta office contact address. This good-faith requirement does not prevent either party from seeking urgent injunctive relief where required.
Amendments to These Terms
Oranevel may revise these Terms of Service at any time by publishing an updated version on this website. The revision date displayed at the top of this document reflects the date the current version took effect.
Continued use of this website following any revision constitutes acceptance of the amended terms. For questions or objections to any term contained herein, contact [email protected] in writing.